Return & Refund Policy

We maintain an industry-standard 7-day return policy. 
To be eligible for a return, your item must be unused and in the sealed original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or hygiene goods cannot be returned.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, we will issue you an exclusive discount coupon of agreed refund amount which will have no validity and can be used on any of your future purchases. 

Refund processing may take upto 5 - 7 business days.

For International Shipment—Refunds on International Shipment are only possible for the product value. Shipping charges on international shipments will not be borne by us once the shipment has left our facility.

Product Bought in Sale (if applicable)
Unfortunately, products bought during sale period cannot be refunded/returned/exchanged if the product is not damaged. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at legal@powerfuel.in. and send your item to 10B32/103, Siddharth Vihar, Ghaziabad, UP - 201009


Shipping
To return your product, you should mail your product to: 28, B. T. Road, Lohia Press, 700002 KOLKATA WB, India

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.